| Refusal to Transport |
Carrier will refuse to transport, or will remove at any point, any passenger in the following circumstances:
- Government Request or Regulation - Whenever such action is necessary to comply with any government regulation, or to comply with any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond its control (including, without limitation, acts of God, force majeure, strikes, civil commotion, embargoes, wars hostilities or disturbances) actual, threatened or reported.
- Search of Passenger or Property - Any passenger who refuses to permit search of his or her person or property for explosives or a concealed, deadly or dangerous weapon or article.
- Proof of Identity - Any passenger who refused on request to produce positive identification. Carrier shall have the right, but shall not be obligated to require, positive identification of persons purchasing tickets and/or presenting a ticket for the purpose of boarding aircraft.
- Persons requiring medical oxygen for use on board the aircraft, incubators, or hook-ups for a respirator to the aircraft electrical power supply, or persons who must travel on a stretcher.
- A Qualified Handicapped Individual whose carriage may impair the safety of the flight or violate Federal Aviation Regulations. However, Carrier may require that a Qualified Handicapped Individual be accompanied by an attendant as a condition of being provided air transportation in certain circumstances (see Carrier for details).
- Comfort and Safety - In the following categories where refusal or removal may be necessary for the comfort or safety of the passengers or other passengers:
- Persons whose conduct is or has been known to be disorderly, abusive, offensive, threatening, intimidating or violent;
- Persons who are barefoot and over five years old;
- Persons who are unable to sit in the seat in the full upright position with the seat belt fastened;
- Persons who appear to be intoxicated or under the influence of drugs;
- Persons who are known to have a contagious disease;
- Persons who refuse to comply with instructions given by Station management, supervisory personnel or uniformed flight crew members prohibiting the solicitation of items for sale or purchase, including airline tickets, passes or travel award certificates;
- Persons who have an offensive odor, except where such condition is the result of a qualified handicap;
- Persons who wear or have on or about their persons concealed or unconcealed deadly or dangerous weapons; provided, however, that Carrier will carry passengers who meet the qualifications and conditions established in FAR 108.11;
- Manacled persons in the custody of law enforcement personnel; persons brought to the airport in manacles; persons who have resisted escorts; or escorted persons who express to Carrier personnel objection to the flight;
- Persons who have misrepresented a condition which becomes evident upon arrival at the airport, and the condition is unacceptable for passage;
- Passengers under the age of fourteen (14) days, unless attending physician approves travel.
- Passengers who are unwilling or unable to abide with Carrier no-smoking rules;
- However, Carrier will not refuse to provide transportation to a Qualified Handicapped Individual solely because the person's handicap results in appearance or involuntary behavior that may offend, annoy or inconvenience crewmembers or other passengers.
NOTE: Carrier will not provide certain extensive in-flight special services including, but not limited to, assistance in actual eating, assistance within the restroom or assistance at the passenger's seat with elimination functions, or provision of medical services.
The tickets of any passenger refused passage or removed en route will be refunded in accordance with this Contract. The sole recourse of any passenger refused passage or removed en route will be the recovery of the refund value of the unused portion of his or her ticket.
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