The Day of Departure Finally the day of your departure has arrived and you are ready to go. Are you? Did you ask yourself how to get to the airport, or what to wear? Did you check whether you have your ticket on you, whether there are any expected delays, or whether you are getting the best seat in the airplane? What are the procedures for check-in and boarding? Well, we hope to give you an answer on these and other questions you may have here. Traveling to the airport The day of departure has arrived and it is time to dress, complete your packing and get to the airport. Will you use public transportation, a taxi, your own car, or will you ask a friend or relative to take you to the airport? Dealing with Lost Tickets Airline tickets are similar to negotiable documents. Because of this, refunds can be difficult to obtain if tickets are lost or stolen. Many passengers believe that air tickets can be replaced as easily as travelers’ checks just because the reservation is in the computer, but that is not the case. Making changes to your ticket In many cases, airlines let you change the return flight of your itinerary for an additional fee in addition to a possible increase in fare. Changing an entire unused ticket or the outbound flight of your itinerary, however, is another story. Check-in Procedure Don't check in at the last minute. Even if you make the flight, your bag may not. If you miss the airline's check-in deadline, the carrier might not assume liability for your bag if it is delayed or lost. Getting a good, if not the best seat Short of booking an entire row, well there's no sure way to guarantee that you won't be bumping shoulders with someone during your next coach-class flight. However, there are some things one can do to increase their chances of sitting in a less crowded and noisy area. An approved child restraint system Proper use of an approved child restraint system (CRS) on an aircraft enhances child safety in the event of turbulence or an accident. The Federal Aviation Administration (FAA) strongly recommends that all children who fly, regardless of their age, use the appropriate restraint based on their size and weight. Paying for and refunding airline tickets There are different ways to pay for your airline tickets, such as cash, personal checks and credit cards. Each of the payment methods has its advantages and disadvantages. And, when it comes to refunding, keep in mind that in many cases the Carrier is a non-refund airline. However, requests for refunds may be considered in exceptional circumstances and under certain conditions. Overbooking Overbooking is not illegal, and most airlines overbook their scheduled flights to a certain extent in order to compensate for "no-shows." Passengers are sometimes left behind or "bumped" as a result. Airlines may ask people who aren't in a hurry to give up their seats voluntarily, in exchange for compensation. Those passengers bumped against their will are, with a few exceptions, entitled to compensation. Refusal to transport There are various reasons and circumstances in which an airline will refuse to transport passengers. This can vary from Government requests or regulations to passengers who are unwilling or unable to abide with Carrier’s no-smoking rules. Coping with flight delays and cancelled flights Airlines don't guarantee their schedules, and you should realize this when planning your trip. There are many things that can - and often do - make it impossible for flights to arrive on time. Some of these problems, like bad weather, air traffic delays, and mechanical repairs, are hard to predict and beyond the airlines' control. How to protect your baggage Million of bags cruise through airport carousels each day, with only a small percentage of those being "mishandled" or routed to the wrong airport. Theft is more rampant than the traveler would like to believe, particularly on longer flights. Prepare for airport security screening Passengers and their baggage are subject to inspection with an electronic detector with or without the passenger’s consent or knowledge. And, since 9-11-2001, airport screening procedures have intensified. Boarding Procedure Airline customers checking in will receive a (numbered) boarding pass. At the gate, passengers will be informed when the airplane is ready for boarding, which is normally done in two steps, namely pre-boarding and general boarding. Right to Change Contract Carrier reserves the right, to the extent not prohibited by federal law, to change, delete, or add to any of the terms of this Contract without prior notice. All changes must be in writing and must be available for public inspection at each of the Carrier's ticket offices.

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