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Online Travel Reservations
The following are guidelines the airlines use to protect your information when you visit the airline's Website.

To make the online experience as secure as possible, it is recommended to use a security-enabled browser (such as Microsoft Internet Explorer version 4.0 or greater, or Netscape Navigator version 4.0 or greater). The personal information send regarding the online purchases is encrypted by using Secure Sockets Layer (SSL) technology. This provides for the encryption of any information that is transferred across the Internet from customer's computer to the Carrier's servers and databases, including:
  1. customer name
  2. user name and password
  3. address, phone number, email address
  4. personal preference information
  5. credit card number
The airlines use the customer's profile information only to support the customer relationship with them and do not engage in the selling or marketing of personal information. The airline only requires personal information when it is essential to do so (such as holding or finalizing the reservation or working with their frequent flyer system). Storage of personal information is needed only to better serve the customer and to allow the airline to make customer's travel purchases quickly and easily.

Personal information is requested in two instances:

1. Subscription and Registration

To gain access to real-time airline reservations and frequent flyer systems, the customer has the option of creating Online User Accounts and Personal Profiles. The process of creating a profile begins by filling out a simple registration form, which is entirely optional and will allow for the full benefit of the airline's online reservation and frequent flyer systems. Setting up an Accounts and User Profiles carries a number of benefits. It allows to:

  • Personalize the airline's reservations area to customer's preferences.
  • Store important and basic information so that the customer does not have to enter it each time they return to the airline to book travel arrangements.
  • Review the history of online bookings with the airline.
  • Access and review the account in the airline's frequent flyer system.
2. Final Travel Purchase and Confirmation<

In order to complete the travel reservation properly and comply with recent government-mandated security regulations, the airline must have the correct legal names for each traveler. This information is necessary to enter, along with contact information, should the Carrier need to contact the customer about their travel reservation.

 
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